Legal Information

Learn the Terms of Use for a04

This page provides detailed information about the rules for using the a04 platform, account policies, and the responsibilities of both parties. Please read these terms carefully before you start using the platform.

Key Terms & Rules

Account Registration & Eligibility

To create an account on the a04 platform, you must be at least 18 years old and a legal resident of Bangladesh. All information provided during registration must be accurate, complete, and your own — creating an account under someone else's identity is strictly prohibited. Each user may operate only one account; if multiple accounts are found to be created or operated, those accounts will be permanently closed. You are solely responsible for the security of your account — keep your password confidential and notify us immediately of any unauthorized access. If you need to update your account information, please contact the support team.

Deposit, Withdrawal & Transaction Policy

All financial transactions on the a04 platform are conducted in Bangladeshi Taka (BDT) and can be completed via approved mobile banking methods including bKash and Nagad. Deposited funds must come from a payment method registered in your own name — transactions through third parties are not accepted. Withdrawal requests may take a set amount of time to process and may require identity verification. If a suspicious or unusual transaction is detected, we reserve the right to temporarily suspend the relevant account until an investigation is complete. Any account found to be involved in money laundering or fraudulent activity will be closed immediately and applicable legal action will be taken.

Gaming Rules & Fair Use

All games on the platform are conducted fairly and transparently, with no manipulation of outcomes. Any attempt to gain an unfair advantage using bots, automation software, or any form of technical exploit will result in account termination. In the event of any dispute regarding game results, our system logs will be considered the final evidence. Each game has its own rules, and it is your responsibility to read them carefully before playing. We reserve the right to void any round where a technical error has produced an abnormal result.

Intellectual Property & Content Usage

All content, logos, designs, software, and brand elements on the a04 platform are our property and are protected by copyright law. Reproducing, distributing, or using any content for commercial purposes without our prior written permission is strictly prohibited. No part of the platform may be reverse engineered or any attempt made to extract the source code. Users are solely responsible for any content they upload or share on the platform. If any content shared is found to infringe third-party copyrights, action will be taken against the relevant user.

Limitation of Liability & Service Changes

The a04 platform reserves the right to change its terms of service, features, or pricing structure at any time, and users will be notified in advance of any significant changes. We are not liable for any loss caused by internet disconnection, device issues, or third-party service failures. The platform may occasionally be temporarily unavailable due to technical maintenance — in such situations, we work to restore service as quickly as possible. Any loss resulting from a user's own negligence or provision of incorrect information is entirely the user's responsibility. These terms are governed by the applicable laws of Bangladesh.

Terms Update & Effective Date

These terms were last updated in 2025 and are effective from the date of publication. Whenever we make significant changes to the terms, a notice will be posted on the platform and registered users will be informed. Continued use of the platform after any changes will be considered acceptance of the new terms. If you have any questions about the terms, please contact our FAQ View the page or contact the support team. We are committed to maintaining our relationship with users on the basis of transparency and fairness at all times.

General FAQ on Terms & Conditions

Yes, you must be at least 18 years old to create an account on the a04 platform. You are required to provide your correct date of birth during registration, and if verification is needed, you may be asked to submit a national ID card or other valid identity document. If an underage account is identified, it will be closed immediately and the process to refund any deposited funds will begin. We believe in responsible gaming and follow strict policies to protect minors.

You can request to close your account at any time. You should withdraw your balance before closing your account, as access to a closed account may not be possible afterwards. Account closure requests generally take 3–5 business days to process. As part of responsible gaming, options for self-exclusion or temporary suspension are also available — for more details, please visit our Responsible Gaming View the page.

Actions taken depend on the type and severity of the violation. Minor violations may result in a warning, while serious violations may lead to temporary or permanent account suspension. Cases involving fraud, money laundering, or other illegal activities will be reported to the relevant authorities. You have the right to appeal any decision, and we strive to handle each case fairly.

Have more questions? We're here to help

You can find answers to any questions about the terms or platform usage on our FAQ page. Get to know everything and join a04 today to enjoy the best mobile gaming experience in Bangladesh.

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